GET LOCKED

PRIVACY POLICY

Last updated: May 22, 2026

This Privacy Policy for Lx Scaling LLC (doing business as LossLock) ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Download and use our mobile application (LossLock), or any other application of ours that links to this Privacy Policy
Use LossLock. LossLock is a trading discipline application that helps traders avoid impulsive trading. Our desktop application monitors your broker platform via screen capture and OCR to detect your realized profit and loss, and when you reach your self-configured daily loss limit, LossLock triggers a lockout that blocks distracting applications on your mobile device. Users may also manually log trades, and the application calculates discipline metrics based on this data.
Engage with us in other related ways, including marketing or events

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, do not use our Services. If you still have questions or concerns, please contact us at leandro@lxscaling.com.

SUMMARY OF KEY POINTS

This summary contains key points from our Privacy Policy. You can find more information about any of these topics by clicking the link following each key point or by using the table of contents below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some information may be considered "special" or "sensitive" in certain jurisdictions. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. This includes self-reported trading profit and loss data that you manually input into LossLock.

Do we collect information from third parties? No, we do not collect any information from third parties. All trading data is self-reported by the user.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties, listed explicitly in Section 4 below.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.

What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by emailing us at leandro@lxscaling.com. We will consider and act upon any request in accordance with applicable data protection laws.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE FAMILY CONTROLS AND OTHER APPLE FRAMEWORKS?
DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
FINANCIAL DISCLAIMER
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register for the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

Email addresses
Usernames
Passwords
Contact or authentication data
Trading profit and loss (P&L) data that you self-report
Lockout events and discipline settings you configure
Device identifiers (for push notifications and Family Controls)

Sensitive Information. When necessary, with your consent or as permitted by applicable law, we process the following categories of sensitive information:

Financial data. This consists of trade P&L amounts that you manually enter into LossLock or that our desktop application detects from your broker platform via screen capture and OCR. LossLock does NOT connect to your broker, does NOT scrape any trading platform, and does NOT have access to your trading account credentials, balances, or order history. All financial data is self-reported and used solely to trigger discipline-based lockouts according to rules you configure.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is processed and stored by Stripe and RevenueCat. You can find links to their privacy notices here:

Stripe: https://stripe.com/privacy
RevenueCat: https://www.revenuecat.com/privacy

We do not store or have direct access to your payment card numbers, bank account information, or financial account credentials.

Application Data. If you use our application(s), we may also collect the following information if you choose to provide us with access or permission:

Mobile Device Access. We may request access to certain features of your mobile device, including notifications and (with your separate explicit consent through iOS settings) the Apple Family Controls API. If you wish to change our access or permissions, you may do so in your device's settings.
Desktop Screen Monitoring. Our desktop application (macOS) requires Screen Recording permission to detect your realized profit and loss (P&L) on your broker platform using optical character recognition (OCR). The application reads only the specific screen region that you calibrate during setup — typically the area displaying your P&L value. We do not record, store, or transmit your full screen, your broker credentials, your positions, or your order history. The detected P&L value is used solely to determine whether a lockout should be triggered according to the limits you configure, and is stored in association with your account to synchronize lockout state across your devices. You grant this permission through macOS System Settings and may revoke it at any time, though doing so will disable the core monitoring functionality.
Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address. We also collect information about the network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device identifier, and information about the features of our application(s) you accessed.
Push Notifications. We may send you push notifications regarding your account, lockout events, or certain features of our application. If you do not wish to receive these communications, you may turn them off in your device settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

The information we collect includes:

Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the Services (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions taken such as which features you use), device event information (such as system activity, error reports — sometimes called "crash dumps" — and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. This includes triggering app lockouts when you exceed your self-configured daily loss limit, syncing lockout state between your desktop and mobile devices, and calculating discipline metrics based on your trade history.
To respond to user inquiries and offer support. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To request feedback. We may process your information when necessary to request your feedback and to contact you about your use of our Services.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To analyze your trading patterns through AI Mentor (Pro/Elite tiers only). If you subscribe to a tier that includes AI Mentor, we process your trade history through Anthropic's Claude API to generate discipline reports and identify behavioral patterns (such as revenge trading or FOMO patterns). This is described in detail in Section 6.
To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Analyze how our services are used so we can improve them to engage and retain users
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We share information with specific third parties listed below. We do not sell your personal information to anyone.

Specific third-party service providers. We share data only with the following service providers who process information on our behalf under signed contracts that protect your data:

Supabase, Inc. — Authentication, database (PostgreSQL), and real-time synchronization. Stores your email, hashed password, user ID, trade records, lockout events, and user settings. Privacy: https://supabase.com/privacy
Stripe, Inc. — Payment processing. Stores your payment card information. We do not have direct access to your card numbers. Privacy: https://stripe.com/privacy
RevenueCat, Inc. — Subscription management and entitlement synchronization across devices. Privacy: https://www.revenuecat.com/privacy
Resend, Inc. — Transactional email delivery (welcome emails, account notifications, password resets). Privacy: https://resend.com/legal/privacy-policy
Apple Inc. — App distribution via the App Store, push notifications via Apple Push Notification Service, and the Family Controls framework (see Section 5). Privacy: https://www.apple.com/legal/privacy/
Anthropic, PBC — Artificial intelligence services for AI Mentor features available in paid tiers. See Section 6 for details. Privacy: https://www.anthropic.com/legal/privacy
Railway Corp. — Backend server hosting infrastructure. Privacy: https://railway.com/legal/privacy

We have contracts in place with each of these providers, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protecting the data they hold on our behalf and to retaining it for the period we instruct.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do NOT:

Sell your personal information to anyone
Share your data with advertisers or data brokers
Use your data for third-party advertising or cross-app/cross-website tracking
Disclose your trading data to brokers, prop firms, or other third parties

5. DO WE USE FAMILY CONTROLS AND OTHER APPLE FRAMEWORKS?

In short: Yes, we use Apple's Family Controls API to provide the application-blocking feature that is core to LossLock's value. This usage is bound by Apple's strict privacy requirements.

LossLock uses the Apple Family Controls framework to enforce app restrictions on your device when a lockout is triggered (for example, when your self-reported daily loss limit is exceeded). This framework is approved by Apple for distribution and is the same technology Apple uses for its built-in Screen Time feature.

What this means:

You must explicitly grant LossLock permission through iOS Settings to use Family Controls
The app categories and specific applications subject to blocking are configured by you through LossLock's settings
Family Controls data is processed locally on your device. We do not transmit lists of your installed applications to our servers. We only know that you triggered a lockout, when it started, and when it expires.
You can revoke Family Controls permission at any time through iOS Settings → Screen Time → App & Website Activity
Apple's privacy requirements for Family Controls explicitly prohibit us from sharing the data accessed via this API with any third party, including for analytics, advertising, or any purpose other than providing the core LossLock functionality.

LossLock does NOT block trading platforms. Prop firms already prevent trading after limits are exceeded. LossLock blocks distracting applications (such as social media) to prevent revenge trading behaviors during the cooling-off period.

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In short: Yes. We offer AI-powered features in our paid tiers (Pro and Elite).

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Policy govern your use of the AI Products within our Services.

Use of AI Technologies

We provide the AI Products through Anthropic, PBC ("AI Service Provider"). As noted in this Privacy Policy, your input, output, and personal information will be shared with this AI Service Provider and processed by them to enable you to use our AI Products for the purposes outlined in "WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?" above. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI Products

Our AI Products are designed for the following functions:

Analyzing your self-reported trade history to identify discipline patterns (e.g., revenge trading, FOMO trading)
Generating daily and weekly discipline reports
Providing personalized recommendations on trading psychology
Natural language conversation through the AI Coach feature (Elite tier only)

How We Process Your Data Using AI

When you use AI features, your trade data, lockout history, and discipline metrics are sent to Anthropic's Claude API for processing. Anthropic processes this data solely to generate the AI response and does not use it to train their models when accessed through their API (per Anthropic's commercial terms). All personal information processed through our AI Products is handled in accordance with this Privacy Policy and our agreement with Anthropic.

AI features are optional and are only activated when you actively use them in the app. If you do not use AI Mentor, AI Coach, or related features, your data is not sent to Anthropic.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period during which users have an account with us, plus a reasonable retention period for legitimate business needs (typically 90 days after account deletion).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include:

TLS/HTTPS encryption for all data in transit
Encryption at rest for all data stored in Supabase
Hashed passwords (bcrypt or equivalent) — we never store passwords in plain text
Row-level security policies in our database to ensure users can only access their own data
Two-factor authentication recommended for all user accounts

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at leandro@lxscaling.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us at leandro@lxscaling.com.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at leandro@lxscaling.com.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at leandro@lxscaling.com.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

California law requires us to let you know how we respond to web browser DNT signals. Because there is not yet an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months:

Category Examples Collected A. Identifiers Email address, username, IP address, unique personal identifier (user ID) YES B. Personal information as defined in the California Customer Records statute Name, contact information, education, employment, employment history, and financial information NO C. Protected classification characteristics under state or federal law Gender, age, date of birth, race, ethnicity, national origin, marital status, demographic data NO D. Commercial information Transaction information, purchase history, financial details, payment information YES E. Biometric information Fingerprints, voiceprints NO F. Internet or other similar network activity Browsing history, search history, online behavior, interactions with our application YES (self-reported trade events, lockouts, app interactions within LossLock only — NOT cross-site or cross-app) G. Geolocation data Device location NO H. Audio, electronic, visual, or similar information Recordings or images created in connection with our business activities NO I. Professional or employment-related information Business contact details to provide our Services at a business level, job title, work history NO J. Education information Student records, directory information NO K. Inferences drawn from collected personal information Inferences about your trading discipline patterns and behavior (used for AI Mentor in paid tiers) YES L. Sensitive personal information Self-reported financial information (trade P&L) YES (with your consent and for core app functionality)

We will use and retain the collected personal information as needed to provide the Services or for as long as the user has an account with us.

Sources of Personal Information

All trading-related personal information is self-reported directly by the user. We do not collect trade data from brokers, exchanges, or any third party. Device-related information is collected automatically from your device when you use the Services.

How We Use and Share Personal Information

See Sections 2 and 4 above for detailed information.

Will your information be shared with anyone else?

We may disclose your personal information to our specific service providers listed in Section 4 under a written contract between us and each service provider. We may use your personal information for our own business purposes, such as undertaking internal research for technological development and demonstration. This is not considered "selling" your personal information.

We have not sold or shared any personal information with third parties for business or commercial purposes in the last twelve (12) months.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Note: We do not engage in targeted advertising, sale of personal data, or automated decision-making that produces legal effects.

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing us at leandro@lxscaling.com, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at leandro@lxscaling.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information in Section 15.

13. FINANCIAL DISCLAIMER

LossLock is a personal discipline and productivity tool designed to help traders manage their market behavior. LossLock does NOT provide financial advice, investment advice, trading advice, or any other financial services. The application does NOT guarantee any specific trading results. All trading involves risk, and users are solely responsible for their own investment decisions. LossLock is not a registered investment advisor, broker-dealer, or financial institution. By using LossLock, you acknowledge that the app is a behavioral tool only and does not substitute professional financial advice.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at leandro@lxscaling.com, by phone at +1 (475) 292-9942, or by post to:

Lx Scaling LLC Data Protection Officer 12 N Taylor Ave, Norwalk, CT 06854 United States

To review, update, or delete your personal data: Based on the applicable laws of your country or US state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To make such a request, please email us at leandro@lxscaling.com.

This Privacy Policy was last updated on May 22, 2026.